You will be sending your complete LCD screen, monitor or complete laptop. Some people prefer to remove their LCD's from their notebooks before sending and others simply send their complete notebook. Either option is acceptable.
It is extremely important that you review the "safe packaging" section of our site. On the rare occasion that the shipping carrier is less than careful, proper packaging ensures that your device arrives to us undamaged.
Please remember, you can always call us at 714-694-0588 or email firstname.lastname@example.org should you have any questions. We are here to help.